Frequently Asked Questions

FAVA is a community-based app that helps you request and fulfill everyday favors—like rides, errands, pickups, dorm help, or extra hands—within trusted groups such as parents, schools, neighbors, coworkers, teams, and student communities.
It’s the easiest way to connect with people you already know and trust.

Yes, FAVA is built around trusted circles, not strangers.
Safety features include:

• Private and invite-only groups
• Admin approval for new members
• Customizable profiles per group (“Sally’s Mom,” “Room 204 Parent,” etc.)
• Optional reviews for transparency
• Clear reporting tools for inappropriate activity

Your data and requests are never public.

FAVA uses Stripe Connect, an industry-standard payment system used by companies like Lyft and DoorDash.

Here’s how payment works:

1. The requester posts a favor with a set price. 
2. A helper accepts and completes the favor.
3. The requester pays securely through the app using card, Apple Pay, or Google Pay.
4. Stripe transfers the payment directly to the helper’s bank account.
5. FAVA may include a small platform fee to support the app.
    

FAVA never stores or directly handles your money—Stripe processes everything securely.

No. FAVA is free to download and free to use during early launch.
In the future, optional paid features may be added, but the core community features will stay accessible.

Ride

Ask someone to pick up or drop off you or your child.

Errand

Have someone grab groceries, pick up food, or make a quick store run.

Favor

Request small but meaningful help—like dropping off lunch or borrowing something.

Other

Use this for unique community needs (tickets, events, or special requests).

Send Directly

Share a private link to selected people without creating a group.
Perfect for one-time or small asks.

Offer Service

Helpers can post services they offer—like tutoring, morning pickups, dog walking, or dorm favors—and get paid through Stripe.

Yes. You can choose a different display name for every group you join.
Examples:

• “Jane-Sally’s Mom” in a school group
• “J. Smith” in a workplace group
• A nickname in a neighborhood group

This keeps communication personal and familiar.

Yes. Invite people via email, phone number, or a private join link.
If you manually add an email or phone number, they’re auto-approved once they join.

No.
Use Send Directly to create a one-time request link for specific people—no group needed.

No. Reviews and star ratings are optional.
Use them only if you want to give or receive feedback.

Yes. You can choose:

• Private (not searchable)
• Public (searchable) 
• Invite-only

Most school and parent groups prefer private or invite-only for added safety.

Only people in the group where the request is posted—or specific people receiving a Send Directly link.

Your requests are never public.

Time-sensitive requests (like school pickups) automatically expire 2 hours before the deadline, giving you time to make a backup plan.
You’ll also receive reminders and status updates.

Yes. With Offer Service, you can post what you’re available to help with—like errands, rides, tutoring, or pet care.
People can hire you right through the app using Stripe.

No.
FAVA provides a platform for community members to connect.
Users are responsible for the favors they post or fulfill.
Inappropriate, unsafe, or unfulfilled requests should be reported immediately so the FAVA team can review the issue.

FAVA works for:

• Parents & schools
• Neighborhood 
• Sports teams
• College dorms
• Sororities & fraternities
• Coworkers
• Faith groups
• Clubs & organizations
• Friends & family circles

If you have a group of people who support each other—FAVA fits.

1. Download FAVA
2. Create your account
3. Join or create a group
4. Post or accept your first favor
5. Experience your modern village in action

You got me. I got you.